Shipping & Returns

Shipping: Products are made to order, so they may take a little longer, but rest assured knowing that your swag is worth the wait. You will receive a shipping confirmation email when the order is on its way to your doorstep.

Exchanges: To limit unused product waste, we have offered a sustainable production solution to make products as orders come in. Since on-demand products are made to order, we are unable to accept exchanges. For all exchange inquires, please contact the Aspen Heights People Ops team at


Quality Issues: If a product is received damaged or defective, we will do everything in our power to make it right! Just shoot us an email at and we will get you taken care of!

In your email, please include:

Your order number 

Your name 

Description of the issue


Apparel and Online Store Provider: ScreenBroidery